- Microsoft Outlook Mac New Contact List Greyed Out Iphone
- Email Recipients List
- Microsoft Outlook Mac New Contact List Greyed Out In Order
I’ve been granted delegate access to someone’s mailbox which is located on our Exchange server.
However, when I try to add it in the usual way via the Exchange account settings, I found that the option to add an additional mailbox is greyed out.
- An Office 365 group is different from a contact group (formerly called a distribution list). A contact group is a set of email addresses that you can use to send an email message or meeting invitation to everyone at once. To create a contact group, see Create a contact group.
- Welcome to the Outlook Blog! Learn best practices, news, and trends and directly from the Outlook team. Check out the top-requested features we've added to the new Outlook for Mac in Insider Fast. Outlook mobile is rolling out Dark Mode and exemplifies Microsoft 365 Design Eugenie.
Why is this option greyed out and how can I add this delegate mailbox to Outlook after all?
It sounds like you have more than 1 Exchange account configured in your mail profile then. The option to add additional mailboxes to an Exchange account is only available for the Exchange account that is set as your default (primary) account.
Checking the default mail account and opening additional mailboxes
Instructions for classic Outlook on the web Open Outlook on the web. In the left pane, next to Groups, select the + button. (If you don't see the + button, hover your mouse over the left pane.) Note: If you don't see Groups in the left pane, your organization may not have turned on Groups. Fill out the group information.
To see which mail account is set as the primary use:
File-> Account Settings-> Account Settings…-> tab E-mail
File-> Account Settings-> Account Settings…-> tab E-mail
To get to the “Open these additional mailboxes” list, double click on the Exchange account, click on the More Options… button and then select the Advanced tab.
For additional Exchange accounts in a mail profile,
adding shared mailboxes is not supported.
Workaround for mailboxes you have Full Access Permissions
If you have full access to this shared mailbox, then you could add it as yet another Exchange account to your mail profile.
When using Auto Account Setup or manually configure the Exchange account, the initial password that you configure is irrelevant. Upon accessing the mailbox, you’ll get prompted again for the username and password and in that case, simply provide your own credentials (which also used for your own mailbox in that Exchange environment.
Workarounds for delegate mailboxes
If this is a mailbox for which you only have limited access (for instance, only access to the Calendar, Contacts and Inbox folder) rather than full access, then you are a bit out of luck. Workarounds in this case are;
- Recreate the mail profile but this time use the Exchange account for which you want to add additional mailboxes as the first account.
- Create an additional mail profile for this Exchange account.
- Use the “Open Other User’s Folder” method instead (only applies to the default Inbox, Calendar, Contacts, Tasks, Notes or Journal folder).
- Outlook 2010
File-> Open-> Other User’s Folder - Outlook 2013
File-> Open & Export-> Other User’s Folder
- Outlook 2010
- Request Exchange level Full Access Permissions to the mailbox. The mailbox owner can’t do this him- or herself. He or she must make a request for this to your Exchange administrator.
Note
Exciting news! The Insights Outlook add-in is becoming broadly available for Office 365 users. This describes the new capabilities that users will get.
Did you ever miss an important email or forget a commitment you made to your co-workers? Do meetings and emails tend to take over your calendar? Do you ever wish to see reminders for 1:1 meetings with your manager, direct reports, or other top collaborators? Would you like to be notified if an upcoming meeting doesn't have a quorum?
If your answer to any of these questions is yes, the Outlook add-in provides actionable insights to help you stay on top of your tasks and get more done.
What you might see
To open the Insights Outlook add-in, select the Insights icon on the Outlook Home ribbon. If you are using Outlook on the web, open an email message, select the Insights icon.
Privacy by design
The Outlook add-in preserves all the data-subject rights afforded by GDPR. The insights you see in the add-in are only available to you. No admin or manager can see these insights. They are computed as needed, from the your email and meeting information, and are never stored outside your mailbox.
Additionally, the add-in begins processing data for insights only after the first time you open it. Learn more about how Microsoft protects your privacy.
Frequently asked questions
The following answers some of the common questions asked about Insights by MyAnalytics.
Q1. Which plans offer this experience?
Note: These plans only offer the experience as described in this article. Additionally, users with E5 and MyAnalytics standalone service plan will continue to get the full MyAnalytics experience.
Q2. What is the roll-out plan?
Insights by MyAnalytics is now available to all MyAnalytics users.
Q3. When will the Outlook add-in become available?
The Outlook add-in is now available.
Q4. Will users receive the MyAnalytics welcome email and digests?
MyAnalytics digests will be available to users starting now through the first quarter of calendar year 2020.
Q5. Will users see MyAnalytics in the App launcher?
Yes. MyAnalytics is now available in the App launcher.
Q6. Will anything change for existing users of MyAnalytics?
Microsoft Outlook Mac New Contact List Greyed Out Iphone
No.
Email Recipients List
Q7. How can I turn this off for my users?
Microsoft Outlook Mac New Contact List Greyed Out In Order
To turn this new experience off for users, you can disable access to the MyAnalytics service plan with Office 365 PowerShell. As an Office admin, you can disable the Insights Outlook add-in for the entire organization through the Exchange admin center. For details, see Disable the add-in.